Azure lighthouse vs guest tenant management

Traditionally if you have to manage customers environment you had 2 choices:

  1. Ask customer to add your account from your tenant as guest user to their Azure Active Directory and assign specific RBAC roles afterwards on resources
  2. Customer would have to create an account for you in their tenant. You’d have to maintain 2 different username/passwords as a result and perform logon/logoff in management for each tenant

Traditional approach

For demo purposes following are initial input parameters:

  • MSDN subscription called “Customer Subscription” ( 8211cd03-4f97-4ee6-af42-38cad1387992) in “suvalian.com” tenant (c0de79f3-23e2-4f18-989e-d173e1d403d6).
  • I want to manage this subscription from my main tenant nttdata.com with account 174181@nttdata.com
  • Add your account ID into Role in customers subscription
  • Email will be dispatched with invitation and require me to accept via following link
  • Once invitation is accepted I can see new tenant is available for me to switch to in portal
  • Switching to tenant allows me to view managed subscription

Problems with traditional approach:

  1. Requires end user interaction to accept invitation to manage customers environment
  2. Can only invite individual team members and not groups
  3. Partner has to switch between tenants to manage their environment (can not see for example all VMs from all managed tenants) or execute single Azure Automation RunBook across all tenants
  4. Customer have to deal with user lifecycle management, that is remove user or add user anytime something happens on partner side

Lighthouse approach

New way of managing this process is outlined below.

You can onboard customer either through Azure Marketplace or ARM deployment. I will be using ARM deployment below since one have to be Azure MSP partener to publish to marketplace.

JSON files for this post located here.

You need to gather following information before onboarding a customer

  1. Tenant ID of your MSP Azure AD
  2. Principal ID of your MSP Azure AD group
  3. Role Definition ID which is set by Azure and available here

For my specific requirements values are below: role definitinon ID is Contributor which has ID of b24988ac-6180-42a0-ab88-20f7382dd24c, Group ID e361eaed-1a02-4b06-9e12-04417f6e2a46 from tenant 65e4e06f-f263-4c1f-becb-90deb8c2d9ff

{
      "$schema": "https://schema.management.azure.com/schemas/2018-05-01/subscriptionDeploymentParameters.json#",
      "contentVersion": "1.0.0.0",
      "parameters": {
            "mspName": {
                  "value": "NTTData Consulting"
            },
            "mspOfferDescription": {
                  "value": "Managed Services"
            },
            "managedByTenantId": {
                  "value": "65e4e06f-f263-4c1f-becb-90deb8c2d9ff"
            },
            "authorizations": {
                  "value": [
                        {
                              "principalId": "e361eaed-1a02-4b06-9e12-04417f6e2a46",
                              "principalIdDisplayName": "Hyperscale Team",
                              "roleDefinitionId": "b24988ac-6180-42a0-ab88-20f7382dd24c"
                        }
                  ]
            }
      }
}

I deploy from cloudshell since it’s already correctly logs me into correct tenant. Switch to correct subscription before running ARM deployments

PS /home/gregory> Select-AzSubscription -SubscriptionId 8211cd03-4f97-4ee6-af42-38cad1387992

Name                                     Account                                         SubscriptionName                               Environment                                    TenantId
----                                     -------                                         ----------------                               -----------                                    --------
Customer Subscription (8211cd03-4f97-4e… MSI@50342                                       Customer Subscription                          AzureCloud                                     fb172512-c74c-4f0d-bb83-3e70586312d5

PS /home/gregory> New-AzDeployment -Name "MSP" -Location 'Central US' -TemplateFile ./template.json -TemplateParameterFile ./template.parameters.json
DeploymentName          : MSP
Location                : centralus
ProvisioningState       : Succeeded
Timestamp               : 9/3/19 3:24:26 PM
Mode                    : Incremental
TemplateLink            :
Parameters              :
                          Name                   Type                       Value
                          =====================  =========================  ==========
                          mspName                String                     NTTData Consulting
                          mspOfferDescription    String                     Managed Services
                          managedByTenantId      String                     65e4e06f-f263-4c1f-becb-90deb8c2d9ff
                          authorizations         Array                      [
                            {
                              "principalId": "e361eaed-1a02-4b06-9e12-04417f6e2a46",
                              "principalIdDisplayName": "Hyperscale Team",
                              "roleDefinitionId": "b24988ac-6180-42a0-ab88-20f7382dd24c"
                            }
                          ]

Outputs                 :
                          Name              Type                       Value
                          ================  =========================  ==========
                          mspName           String                     Managed by NTTData Consulting
                          authorizations    Array                      [
                            {
                              "principalId": "e361eaed-1a02-4b06-9e12-04417f6e2a46",
                              "principalIdDisplayName": "Hyperscale Team",
                              "roleDefinitionId": "b24988ac-6180-42a0-ab88-20f7382dd24c"
                            }
                          ]

DeploymentDebugLogLevel :

Login to your customer environment and check that you see now “NTTData Consulting” in service providers

Now if you want to add additional access (like accessing second subscription) you can do it right from portal without need for ARM deployment. For example below I’m adding access to specific resource group in separate subscription to be managed by MSP.

In my MSP panel I can now see both access to entire subscription and access to specific resource group in another

You shall be able to see resources in portal just like if your account was part of customers tenant

For example I added tags to existing storage account and it appears as I was guest account in customers AD.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s